Privacy Policy

Thank you for using Hub of Frames. We respect your privacy and are committed to protecting the personal information you share with us through our app and website.

We collect personal information such as your name, email, mobile number, shipping and billing address, and order history when you place orders or interact with our services.

We do not store your complete payment details. Payments are securely processed through third-party gateways, and we only retain minimal data like transaction IDs for tracking and support purposes.

We also collect technical data like device type, OS version, app version, IP address, and how you interact with the app (e.g., product views, searches, cart activity) to improve our services.

Your data is used to process orders, provide support, send order updates and promotions, personalize your shopping experience, and enhance app performance.

We do not sell or rent your personal data. We only share information with trusted service providers such as delivery partners, payment gateways, and analytics tools like Firebase.

All personal data is secured using industry-standard practices, including HTTPS encryption and secure servers with restricted access. Payment data is handled by PCI-DSS compliant services.

You can request access to your data, update your information, delete your account, or opt out of marketing messages by contacting us at support@optical.pepytech.com.

We may update this Privacy Policy from time to time. All changes will be posted at https://optical.pepytech.com/privacy-policy with an updated 'Last Updated' date.

Our app uses your device’s camera to detect face position in order to align your face within the frame before certain features (such as product visualization or booking) can proceed.

What is collected: A live camera feed is accessed to check face position. We do not collect or store biometric identifiers (such as face geometry templates).Purpose: Solely to confirm face alignment for app functionality.Processing: Face position is analyzed locally on your device using Google ML Kit inside a WebView.

Storage & Sharing: We do not transmit, store, or share this data with our servers or any third party.Retention: The live feed is discarded immediately after detection. No images are saved.User Control: You may disable camera access anytime in your device settings.